Terms & Condition

Your rights and responsibilities as a rider in one or more of our vehicles. Please read this page in detail before scheduling your transportation.

Importance of Licensing?

A permitted and legal chauffeur has undergone a criminal and driving background check. An illegal operator has not, and most likely has a less than acceptable criminal and/or driving history. Don’t jeopardize the safety of you and your passengers. Go with a company you can trust.

Safety. Quality. Trust.

These are some of the most important factors to consider when planning an event in a limousine, party bus, or executive SUV.

Online Booking.

GENERAL POLICIES / TERMS & CONDITIONS:  Pricing is all inclusive. This includes your suggested chauffeur gratuity, permits, chauffeur and costs to Tuscaloosa Coach Rentals. If you choose to award your chauffeur an additional tip, you are welcome to do so via cash, check or credit card. All additional credit card charge requests must be handled through the Tuscaloosa Coach Rentals office staff. Charges that are incurred such as tolls and parking will be added to your trip amount upon completion. Additional services requested by client (such as balloons, drinks, snacks, flowers, etc.) are billed at the actual cost plus a 30% service charge. A valid credit card is required to place a reservation. The total estimated trip amount will be authorized prior to this trip. After this trip has been completed, this transportation arrangement will be audited for any applicable additional charges/time and charge any additional fees to the card on file unless other accepted payment arrangements have been made. Overtime is based on availability of the vehicle(s) and chauffeur(s). Overtime rate is billed at the same hourly/charge rate issued to original trip. However, there are particular circumstances that the overtime rate is billed up to, but not to exceed, 150% of the original hourly/charge rate. This rate is dependent on special events and/or time of day. To learn what your overtime rate will be, you agree to call our office staff. Tuscaloosa Coach Rentals and any of it’s employees, affiliates, or partners are not liable for delays caused by accidents, airlines, breakdowns, weather, traffic, or conditions beyond our control. Client hereby allows Tuscaloosa Coach Rentals a 15 minute variance from the scheduled pick up time without any discounts or penalties to Tuscaloosa Coach Rentals. SMOKING IS NOT PERMITTED in any Tuscaloosa Coach Rentals vehicle. Alcohol is not allowed on board at anytime if any passenger does not meet the legal age. Any and all illegal substances and/or unsafe behavior justifies immediate termination of the trip, with the total trip fare to be billed at full price. Any additional clean up of bodily fluids constitutes a minimum $750.00 fee. At Tuscaloosa Coach Rentals we take great care of our clients. We also take great care of our chauffeurs/drivers. This includes a zero-tolerance disrespect policy. AT NO TIME IS TREATING YOUR CHAUFFEUR WITH A LESS THAN PROFESSIONAL ATTITUDE ALLOWED. Should the chauffeur/driver feel it to be necessary, he/she/they have the right to cancel your transportation arrangement at anytime, with your fare to be collected in full. All vehicles are equipped with exterior perimeter and interior driver cameras for your safety. All reservations for proms & special events call for the balance to be paid 14 days prior to event date. Any damages from the client or any passengers on board will be billed at the cost of repairs to the credit card on file. Any damages that do not allow the vehicle to be assigned on an event during the times of repair and cause lost revenue to Tuscaloosa Coach Rentals will be the responsibility of the client. All deposits and payments made towards this arrangement/reservation are non-refundable. Any cancellations made on or after 3 days before the trip date, will be charged in full. Failure to be present at the designated pick up location within 30 minutes of the pick up time scheduled will be charged a “No Show” fee for the entire amount of the trip. If you are unable to locate your chauffeur, you must notify Tuscaloosa Coach Rentals by phone or text within 30 minutes from the scheduled pick up time to avoid these fees. All transfer (point-to-point) arrangements allow for a 15 minute wait time. Anything over the 15 minutes constitutes the transfer (point-to-point) to begin as a charter (hourly). All minimum rates and number of hours apply. AIRPORTS: Wait times for airport arrivals allow a 45 minute period from the landing time of the monitored flight. After this time period the rate defaults to the minimum hourly rate for the preferred vehicle assigned to this trip. Please note, we will track your flight for you. Any cancelled flight not reported from client will be billed in full. IF YOU CAN NOT LOCATE YOUR CHAUFFEUR AT ANY SCHEDULED PICKUP LOCATION, YOU MUST CALL OUR OFFICE WITHIN 30 MINUTES FROM SCHEDULED P/UP TIME TO AVOID ANY LATE CANCEL OR NO-SHOW FEES. CANCELLATIONS & CARD CHARGE/PAYMENT IN FULL TIMES: Charters: 7 days.  Transfers: 24 hours.  Weddings, Proms, Concerts, Specials: 14 days.

DUTY OF CARE: Tuscaloosa Coach Rentals reserves the right to distribute (farm out) your reservation to another operator (affiliate) at any time with or without notice.

Link To Third Party Sites:

The Tuscaloosa Coach Rentals Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Tuscaloosa Coach Rentals and Tuscaloosa Coach Rentals is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Tuscaloosa Coach Rentals is not responsible for webcasting or any other form of transmission received from any Linked Site. Tuscaloosa Coach Rentals is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Tuscaloosa Coach Rentals of the site or any association with its operators.

No Unlawful Or Prohibited:

As a condition of your use of the Tuscaloosa Coach Rentals Web Site, you warrant to Tuscaloosa Coach Rentals that you will not use the Tuscaloosa Coach Rentals Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Tuscaloosa Coach Rentals Web Site in any manner which could damage, disable, overburden, or impair the Tuscaloosa Coach Rentals Web Site or interfere with any other party’s use and enjoyment of the Tuscaloosa Coach Rentals Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Tuscaloosa Coach Rentals Web Sites.

Liability Disclaimer:

the information, software, products, and services included in or available through the Tuscaloosa Coach Rentals web site may include inaccuracies or typographical errors. changes are periodically added to the information herein. Tuscaloosa Coach Rentals and/or its suppliers may make improvements and/or changes in the Tuscaloosa Coach Rentals website at any time. advice received via the Tuscaloosa Coach Rentals website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

Tuscaloosa Coach Rentals and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Tuscaloosa Coach Rentals website for any purpose. to the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. Tuscaloosa Coach Rentals and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

to the maximum extent permitted by applicable law, in no event shall Tuscaloosa Coach Rentals and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Tuscaloosa Coach Rentals website, with the delay or inability to use the Tuscaloosa Coach Rentals website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Tuscaloosa Coach Rentals website, or otherwise arising out of the use of the Tuscaloosa Coach Rentals website, whether based on contract, tort, negligence, strict liability or otherwise, even if Tuscaloosa Coach Rentals or any of its suppliers has been advised of the possibility of damages. because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. if you are dissatisfied with any portion of the Tuscaloosa Coach Rentals website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Tuscaloosa Coach Rentals website.